Refund policy

Change of Mind 

At Lykia Silver, we are committed to ensuring every customer receives brand-new, hygienic, and pristine jewelry. Therefore, please choose carefully as we do not offer refunds or exchanges for a change of mind. This policy applies to all our collections, including earrings and rings. We encourage you to review product details and sizes thoroughly before completing your purchase.

Faulty & Damaged Items

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a return, exchange, or repair if the item:

• Is faulty or has a manufacturing defect,
• Arrives damaged,
• Does not match the description provided. In such cases, please contact us at silverlykia@gmail.com within [7] days of delivery with your order details and photos of the issue.