Terms of service

Welcome to Lykia Silver!

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Lykia Silver (“we”, “us”, “our”). By accessing or using our website and/or purchasing any items from us, you agree to be bound by these Terms.

1. Definitions

  • “Customer” means you, the person accessing or ordering products from our website.

  • “Products” means all jewelry items offered for sale on our website.

2. Acceptance of Terms

By placing an order with Lykia Silver, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

3. Orders and Payment

3.1. All orders are subject to acceptance and availability.
3.2. We accept payments through secure payment gateways as listed on our website.
3.3. By placing an order, you warrant that all information provided is accurate and current.

4. Product Information

4.1. Product images, descriptions, and colors are provided for illustrative purposes and may vary slightly in reality.
4.2. We reserve the right to change descriptions, prices, and availability at any time.

5. Shipping and Delivery

5.1. We ship domestically within Australia and internationally. Delivery times and fees may vary.
5.2. We are not responsible for delays caused by carriers or customs.

6. Returns, Exchanges & Refunds

Change of Mind
At Lykia Silver, we are committed to ensuring every customer receives brand-new, hygienic, and pristine jewelry. Therefore, please choose carefully as we do not offer refunds or exchanges for a change of mind. This policy applies to all our collections, including earrings and rings. We encourage you to review product details and sizes thoroughly before completing your purchase.

Faulty & Damaged Items
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a return, exchange, or repair if the item:

  • Is faulty or has a manufacturing defect,

  • Arrives damaged,

  • Does not match the description provided.

In such cases, please contact us at silverlykia@gmail.com within 7 days of delivery with your order details and photos of the issue. We will review your request and arrange a return, exchange, or repair as appropriate.

7. Intellectual Property

All content on this website, including logos, images, and text, is the property of Lykia Silver and protected by copyright and intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Lykia Silver will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your personal information is collected and processed according to our Privacy Policy, which is incorporated into these Terms.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: silverlykia@gmail.com
Address: 3141 Melbourne, Australia